Shipping and Delivery

Welcome to NairoMarket's Shipping and Delivery page, where we aim to provide clarity and transparency regarding the shipping process for your orders.

Shipping Methods: We offer reliable shipping methods to ensure your orders reach you in a timely manner. Our trusted shipping partners handle deliveries with care and efficiency.

Delivery Times: We understand the importance of receiving your orders promptly. That's why we strive to deliver your purchases within 2-3 business days for countrywide deliveries. For orders within Nairobi, we offer next-day delivery to ensure your items reach you as quickly as possible.

Shipping Costs: We believe in fair and transparent pricing. Shipping costs vary depending on the size, weight, and destination of your order. Rest assured, we always strive to keep shipping costs reasonable and competitive.

Tracking Your Order: Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and estimate its arrival time.

Shipping Restrictions: While we endeavor to deliver to as many locations as possible, there may be certain areas or regions where we are unable to ship. Please check our website or contact our customer support team for information on any shipping restrictions that may apply to your location.

International Shipping: At this time, we primarily serve customers within Kenya. However, we are exploring options to expand our shipping capabilities to international destinations in the future.

Customer Support: If you have any questions or concerns regarding shipping or delivery, our dedicated customer support team is here to assist you. Feel free to reach out to us via email, phone, or live chat for prompt and helpful assistance.

Thank you for choosing NairoMarket for your online shopping needs. We look forward to serving you and ensuring a smooth and satisfying shopping experience from start to finish.